Order Changes/Cancellations – Canadian Protein

Can I add to my subscription order?

To view and manage your subscriptions go to your account and select " Subscriptions" > Add Product. If you are unable to do so on your own accord please provide the following information to support... See more

Can I get help with Sezzle?

If you have any questions regarding checkout with Sezzle, please email us at support@canadianprotein.zendesk.com and we would be happy to help! See more

How do I edit, change or cancel a subscription?

To change or cancel your subscription: Go to Login page Login to your account Click on Manage Subscriptions On this Manage Subscriptions page, you will be able to: Cancel subscriptions S... See more

How do I cancel, edit or change an order?

How do I cancel, edit or change an order? Orders can only be cancelled or edited by the customer Orders can be cancelled or edited up until the order is fulfilled. The order cannot be cancelled or... See more

How do I change my credit card information?

Credit card information cannot be changed once an order has been processed. For emergency situations please contact customer service here.If you would like to alter the saved payment on your subscr... See more

Why am I being shipped an order I didn't submit? / Incomplete or Address Error

If you have received a notification about an order you didn't submit, you have accidently subscribed to a product on your previous order as a recurring order. Please contact customer service for mo... See more