Knowledge base
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Shipping/Tracking Questions
Tracking Inquiries
General Shipping Inquiries
- Why is my order being shipped back to you?
- It says "Free Shipping on Orders >$99". Why am I still being charged shipping?
- Do you deliver to Post Office boxes (PO boxes)?
- When will my order be ready?
- Why am I being charged for shipping on in-store pick up?
- Why is GymLife® equipment shipping charges billed separately?
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Order Issues
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Our Products
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General
Sales & Discounts
FAQ
- Did Smile Rewards program change to Stamped?
- How do I edit my address in my account?
- Why have the prices increased?
- Where are your products manufactured?
- What are C-Points and how do I use them?
- When and where do I pick up my in-store pick up?
Wholesale/Private Label